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Artword’s Strategy

  1. Develop and present work of the highest quality

    High standards

    Our primary commitment is to our audience. We always give them our best. We must have high standards and ensure that everything we offer meets those standards.

    Giving our best

    Our audience has a right to work that is honest, that reflects what we really think and feel. Our work must satisfy on several levels: emotional, sensory and intellectual. Overall, our programming will embody a broad spectrum of appeal, including both the innovative and the familiar. It will have a spirit of engagement with the issues of today, and with making a better world tomorrow. And we must always find ways of giving our audience more than they bargained for, surprising and delighting them.

    Talent

    We must only work with artists who have a high level of ability, training and commitment. Our experience is that such people are self-selecting. The more we work with them, the more others of the same calibre are attracted to us and others steered away.

    In-house productions

    We cannot rely on outside productions for quality. We have to build our in-house capabilities, train our own people, and create a way of working that moves efficiently toward high quality in all areas.

    The shows that we do will always have a modest budget, compared with high-cost commercial productions or subsidized theatres. This is an asset if it leads to innovation and elegant, lightweight solutions. We will develop a reputation for this way of working.

    We must have a proper development cycle for new work, and sufficient rehearsal and production time to ensure that we have a well-crafted piece.

    Production values

    Quality in presentation is just as important as quality in content. In the theatre, settings, costumes, props and music must be well conceived and executed. The premises must be attractive. The art shows will be well displayed. Publicity and advertising will be polished and well designed.

  2. Offer an attractive and welcoming environment

    An art centre for people

    Everything at Artword will be arranged to make our visitors feel welcome, and to make their stay pleasant. As much as possible, we will create opportunities for active dialogue between artists and audience.

    Artword is partly inspired by small theatre complexes in London, England, which combine a theatre, other exhibition spaces, concerts (formal and informal) and amenities such as restaurants and coffee bars in a festive, community-oriented environment. People who are attracted by a particular event become aware of other things going on. Their experience is enriched, and they feel themselves a part of an exciting world of creativity and imagination.

    Interesting things to see and do

    Artword will offer a stimulating mix of overlapping attractions. The theatre will present plays, musicals, concerts, dance performances, and multi-media events. Audiences coming to performances in the theatre will enjoy the art shows in the gallery. There will be informal concerts in the gallery, and small displays connected with the shows in the theatre or the art. Books and magazines of interest will be sold. Talks and discussions will be held both in the theatre and in the gallery.

    Welcoming atmosphere

    Artword will be set up to encourage people to come in and take a look around at the art in the gallery. There will be places to sit , encouraging discussions and casual meetings between artists and spectators.

    The overall atmosphere will be light, unpretentious and orderly. The theatre will not have black walls, but a colour that is comfortable when the house lights are up. There will be pleasant refreshments, and a capuccino machine.

  3. Optimize our strategic location

    In the heart of the downtown-west theatre district

    The New Artword Theatre is located just west of main commercial theatre district (Princess of Wales, Royal Alexandra), and just south of important not-for-profit theatres (Theatre Passe Muraille, Factory Theatre). It is near other high-profile tourist attractions (CN Tower, Skydome), easily accessible by automobile and public transit. There is plenty of parking in the neighborhood, and a few parking spaces on the site.

    The neighborhood is well serviced with restaurants and bars. The theatre will arrange dinner/theatre packages with local restaurants.

    The area around the theatre is undergoing a condominium boom, sparked by a rezoning to encourage mixed use and favoring loft-style and live-work accommodation. Within a year or two, there will be a large local population of condominium-dwellers who have chosen to live downtown to enjoy the cultural attractions of urban life.

    Street presence

    The New Artword Theatre will establish a strong street presence. The front of the building will be painted as a mural, with the name Artword prominently displayed. The long wall to the south, owned by a machine shop, offers a great display opportunity, because it is visible from King Street. It may also be possible to put up a sign on the Corner Bistro, facing onto King Street.

    The building is set back from Portland Street behind a parking lot. As close to Portland Street as possible, there will be a sculpture installation to attract attention and pique curiosity. Part of the parking lot will be turned into a walkway, leading from the street to the theatre itself. The main entrance will be a large, glass doorway, creating an impression of brightness and accessibility within.

  4. Build a broad audience base

    Positioning

    Artword Theatre will occupy a unique position in the Toronto theatre scene, midway between the smaller commercial theatres and the not-for-profit theatres. It will establish a reputation for a commitment to artistic quality, and present a varied program designed to appeal to people who love the arts. It will be equally committed to finding, cultivating and pleasing an audience. Successful shows will receive long runs and revivals.

    Broad Spectrum

    Artword is committed to building connections between artists in different art forms. In addition to plays and musicals, we present concerts, dance performances, multi-media events, storytelling and art shows.

    Target audience

    Our primary audience will be people looking for a "good night out" that combines entertainment and artistic appeal. In addition to the existing pool of committed theatre-goers, this audience includes:

    • baby boomers re-emerging from their cocoons
    • visitors coming to Toronto because it is a cultural capital
    • students looking for sophisticated entertainment
    • audiences from other cultures who would welcome a theatre experience that has direct relevance to them
    • people from the Greater Toronto Area who want the excitement of a night at the theatre, but do not want to pay the premium prices of the large commercial shows.

    We believe that these groups constitute a substantial market that has not been addressed by the not-for-profit theatres. Raised with TV and, lately, videos, they have to be introduced to theatre and concerts. There are things they don’t know: where to park, what to wear, how long the show lasts, where to eat? A publicity/advertising campaign targeting these groups could pay off in a new audience committed to our theatre.

  5. Develop an effective strategy for communication

    Promotion

    To build the Artword audience will require carefully designed targeted advertising. The message will be delivered via direct mail and door-to-door flyer distribution based on demographic profiles, and reinforced by advertising and telephone campaigns. We will solicit our present mailing list and phone list to maintain our existing audience. Some specific techniques include:

    •  pre-selling shows
    • season ticket packages
    • block bookings
    • group sales to targeted organizations
    • identification of specific events with targeted audiences
    • greater continuity of programming

    Pre-booked advertising

    Having a full year of productions allows us to pre-book advertising space at very significant discounts. Where there are outside shows renting our space, we will make this advertising available to them at cost. This will maintain a consistent presence in some of the important publications while saving money. The heading "What’s On at Artword?" would reinforce the idea that the theatre itself is worth visiting, not just a particular production.

    Cross-promotion between the theatre and the gallery

    The show in the art gallery will be advertised independently, also using pre-booked space. There will be situations where it is possible to mention the gallery when advertising the theatre and vice versa.

    Artword Magazine

    We will begin publishing Artword Magazine again, as an embodiment of the spirit of Artword. The new version will have a wider focus, providing a forum not just for the visual arts, but the performing arts as well. It will also strive to be more accessible to people who are not artists themselves, but interested in what artists do and why.

    We will not distribute free copies, but distribute through the Canadian Magazine Publishers Association to news stands. We will also try to build a substantial subscription list.

    Artword Web Site

    An active, informative and interesting site on the World Wide Web will further establish Artword’s presence in the Toronto art scene. The web site will combine an online version of the magazine with current commentary on interesting events in the arts. It will be a forum for opinion, discussion and announcements. It will be lively, interesting and current.

  6. Build a Sense of community with our audience

    Two-way communication

    Artword is based on the concept of two-way communication. Communication requires a balance between what the speaker wants to say and what the listener wants to hear. We need to have the courage of our artistic and intellectual convictions. We also need to listen carefully to our audience.

    We have to engage in active dialogue and discussion, both formal and informal. We want the audience to think of themselves as our friends and colleagues, involved with us in setting Artword’s course.

    Honored guests

People who come to see what we have to offer are our honored guests. We want them to be comfortable and to know that they are welcome. Every contact that they have with us, including phoning for information, buying tickets, purchasing refreshments, should communicate our friendship and respect. We are never too busy or too preoccupied to be helpful and interested.

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